01 Glossop, UK est. 2002

I build|
cool things.

Luke Anderson, a generalist working across IT support, digital marketing, graphic design, code, and sound. Currently handling customer service emails at Doodle Products by day; tinkering at night. This site is part CV, part proof.

Open the lab CV
02 Capabilities 8 things I’m good at
01

IT & Hardware

Diagnostics, refurbishing, OS install, secure data wiping, performance testing.

GB UK Systems · Apprentice
02

Digital Marketing

Campaign planning, social content, market research, brand voice.

OE Electrics · 2022 to 2023
03

Graphic Design

Photoshop, brand assets, social-ready visuals, photo retouching.

Marple College · Distinction*
04

Code

HTML, CSS, JavaScript. This site, hand-rolled. Zero frameworks.

Self-taught · always-on
05

Sound Design

Mixing, foley, audio for media. Some Web Audio API in this site.

Creative Media L3
06

Customer Service

Calm, clear, helpful. Online support, complaints, deliveries.

Doodle Products · now
07

Project Management

Schedules, deadlines, calm in the chaos. Cross-team comms.

Cross-role
08

Photo & Edit

Personal practice. Photoshop fluent. Colour grading, retouching.

Hobby · daily
03 Lab click a tile to open it. esc closes.

Live HTML & CSS

type. watch it run.

open ↗
Tool 01 / Lab

Live HTML & CSS

Edit on the left. Watch the right pane update. Real iframe, real CSS, real JS.

demo.html
preview live

Beats

web audio synth.

open ↗
Tool 02 / Lab

Beats

Eight pads, one synth, all Web Audio. Click them, mash 1 to 8, hold for sustain.

Gradient Lab

colours into css.

open ↗
Tool 03 / Lab

Gradient Lab

Drop colours, swing the angle, copy the CSS. Designer brain, dev mouth.

background: linear-gradient(135deg, #f97316, #ec4899, #3b82f6);

Game of Life

cellular automaton.

open ↗
Tool 04 / Lab

Game of Life

Conway’s classic. Click cells to seed life, then hit play. Three neighbours and you’re born; two or three keeps you alive; everything else dies.

04 Selected Work 2020 to now
  1. 2026 / now Customer service · Logistics

    Online Customer Service Agent at Doodle Products (Home Treats)

    Sit between an order going out and the customer being happy when it lands. Resolve complaints, field delivery enquiries, print order labels, and walk the warehouse to do van checks so every load leaves complete and correctly stowed.

  2. 2025 / 2026 Customer service · Stock

    Sales Associate at B&M, Glossop

    Front of house and back of house in equal measure. Helped customers, processed deliveries, kept the floor presentable, and worked to tight time-frames as part of a small, capable team.

  3. 2023 / 2024 IT · Hardware

    IT Technician Apprentice at GB UK Systems Ltd, Hadfield

    Diagnosed and resolved hardware faults; refurbished and upgraded systems; installed and configured operating systems; performed secure data wiping, performance testing, and managed inventory of parts and refurbs. Learned how to talk to non-technical people about technical problems.

  4. 2022 / 2023 Marketing · Content

    Digital Marketing at OE Electrics, Wakefield

    Created and moderated content for social platforms, devised campaigns to maintain brand voice, researched and strategised with the wider marketing team, and used market research to keep content sharp and on-target.

  5. 2022 Retail

    Sales Associate at ASDA, Wakefield

    A short stint balancing customer service, deliveries and the warehouse side of a large supermarket. Tight schedules, real teamwork.

  6. 2020 / 2022 Site work

    Labouring & Construction Assistant

    On-site work between studies. Followed instructions, hit deadlines, looked after my own and other people’s safety. Honest hands-on hours.

  7. 2021 / 2022 Hospitality

    Kitchen / Front of House at Pizza Plus, Glossop

    Made and cooked dough from scratch, talked to customers, kept the kitchen calm and clean during the rush. The shift that taught me to stay organised when everything is on fire.

05 About

A generalist with a soft spot for fixing things, whether that’s a customer’s order, a broken laptop, or a website’s underperforming campaign.

I started with a Distinction* in Creative Media at Marple College, then spent a year as an IT Technician Apprentice at GB UK Systems diagnosing hardware, refurbishing systems, and writing the kind of friendly support emails that make people feel okay about asking the same question twice.

Today I’m at Doodle Products handling online customer service for the furniture brand Home Treats. Outside work I keep my eye in with photo work, sound design, and small web projects, like this site, hand-rolled in plain HTML, CSS and JavaScript.

Looking for a role that pulls these threads together: IT-adjacent, digital, and a bit creative. If that sounds like something you’re hiring for, drop me a line.

06 Education
07 Contact

Want to talk?

I read everything that lands and reply within a day or two. Quickest paths below.

Email lukeando2002@gmail.com Phone 07907 810769 CV Download as PDF